Frequently Asked Questions

Can anyone join Clubhouse?

Toowoomba Clubhouse membership is via an application. The main criteria for becoming a member is that you need a GP referral to confirm that your primary diagnosis is a mental illness.


How do I join Toowoomba Clubhouse?

You need to go on a tour (run every Tuesday 10:30am and Thursday 2:00pm).  After this, if Clubhouse looks like somewhere you would like to come, you then fill in the membership application. Part of the application includes a referral from your GP. When you have submitted your application our staff will review it and will let you know within a few days if your membership has been accepted. Then, you are free to join in all the programs and services offered at Clubhouse. If we don’t think that Clubhouse is the best service for you we will do our best to refer you to another service.


Can a friend/family member come with me to do the tour?

Absolutely. Friends and family are welcome to come and explore the space and see the services and activities that we offer. We encourage friends and family connection with members at Clubhouse.


How long does membership last?

Once you are a member of Toowoomba Clubhouse, you are a member for life. You don’t have to attend regularly to maintain your membership but you do need to keep your contact details current.


I only want to find employment, is Toowoomba Clubhouse the right place for me?

Employment is one of our programs so, yes, Toowoomba Clubhouse could be the right place. We offer job search support, Job Readiness training, tours of local employers (such as Vanguard Laundry).


I’m a support worker looking for somewhere to take my clients, can we just come to Clubhouse for a coffee?

Clubhouse works because members all contribute to the operation of the Clubhouse through the work ordered day.  We are not a day service or drop in centre so if you are only looking to stop and have coffee somewhere, Clubhouse may not be the place for you. If you have clients with a primary diagnosis of a mental illness and are looking for somewhere to help with their recovery, please join one of our information tours or contact our staff. We would be happy to show you our Clubhouse and talk to you about how they could access our programs.


I have an NDIS plan, can I come to Toowoomba Clubhouse?

Absolutely. Toowoomba Clubhouse is transitioning from block funding to NDIS funding.  This means that if you have an NDIS plan, you will be expected to sign a service agreement to access the Clubhouse programs and services.  Before signing a service agreement you will need to become a member by completing the membership form and meeting the criteria of a primary diagnosis of a mental illness.


How many members are in the Clubhouse at any one time?

Member attendance varies with our activities, time of year and the weather.  On average around 40-50 members attend Clubhouse each day. We have around 6-10 members attend our social recreation activities and average approximately 25-30 members on our overnight camps.


How much does it cost to come to Clubhouse?

Membership of Toowoomba Clubhouse is free however, if you have an NDIS plan, you are expected to sign a service agreement to access the Clubhouse programs and activities.  Some of our activities have a cost which is usually subsidised by grants and donations. For example: Lunch is prepared and served daily at 12:30pm and costs members $4 per meal (or $2 on cheap Tuesday). Barista coffee is available during the day at $1 per cup and desserts are $2. Social recreation activities cost between $3 and $20 depending on the activity.