Feedback to action from 2020 planning day

As mentioned in the December newsletter, there was a planning day on 11 December 2019. More than 25 members and staff were in attendance and many suggestions were made on ways to improve Toowoomba Clubhouse. Eleven main themes were identified and action has begun to implement some changes. Please get involved and give any feedback on how these changes are working out. There will be an official review in April 2020 to determine whether the changes are for the better and that they address what members asked for.